HP to replace up to 6,000 employees with AI by 2028

HP headquarters with symbolic AI systems replacing human workers, representing mass layoffs driven by automation

HP Will Replace Up to 6,000 Employees With AI as Automation Reshapes the Tech Workforce​


HP has announced that it will lay off between 4,000 and 6,000 employees worldwide by the 2028 fiscal year as the company accelerates its transition toward AI-driven operations. The cuts will affect product development, internal operations, and customer support divisions, marking one of the largest workforce reductions in the company’s modern history.

CEO Enrique Lores stated that the shift is part of a long-term strategy to integrate artificial intelligence into HP’s core business processes. According to internal estimates, the company expects to save approximately $1 billion over the next three years by automating functions previously performed by human staff.


AI-driven restructuring becomes the new global standard​

HP’s move is part of a broader industry-wide transformation. Companies across the world are adopting AI not only to enhance efficiency but to directly replace large portions of their workforce. Customer support centers, software engineering departments, marketing teams, and operations units are increasingly automated through AI models capable of performing tasks faster, cheaper, and often more accurately than humans.

What was once seen as an emerging trend is now becoming corporate standard practice. Major firms have already launched AI-first strategies, eliminating thousands of human roles in the process.


Salesforce: AI agents replace thousands of support staff​

Salesforce recently cut 4,000 customer support positions, replacing them with AI agents capable of handling more than one million client conversations. Executives say the system performs at a level comparable to skilled human agents and processes significantly higher workloads. The company revealed that AI now performs roughly half of all operational tasks across its ecosystem.

Klarna: a chatbot doing the work of 700 people​

Klarna reduced its workforce by 40%, shrinking from 5,000 to 3,000 employees after deploying automated AI support solutions. One proprietary chatbot alone replaced the work of 700 human operators, handling inquiries across multiple languages and time zones with near-zero delays.

Duolingo and the rise of AI-first product teams​

Duolingo formally adopted an “AI-first” strategy and stopped hiring contractors for tasks that can be executed automatically. According to the company, a large portion of content generation, personalization, error correction, and curriculum design is now handled by AI models optimized for educational workflows.

Microsoft: 15,000 jobs cut as AI writes 30% of company code​

Microsoft laid off more than 15,000 people in 2025, with the majority coming from engineering departments. CEO Satya Nadella stated that AI now generates around 30% of the company’s internal code, reducing the need for large teams of traditional software developers. Many of the eliminated roles were junior and mid-level programmers.

Amazon: 14,000 corporate layoffs linked to AI and robotics​

Amazon eliminated 14,000 corporate positions as automation expanded across its logistics, retail, and cloud operations. CEO Andy Jassy warned investors that staffing reductions will continue as AI-driven systems replace both managerial and operational roles.

Intel: the largest restructuring in company history​

Intel is undergoing a massive restructuring initiative that will cut 24,000 positions, roughly 22% of the global workforce. Executives cited automation and operational streamlining as primary drivers, emphasizing the need to remain competitive as AI workloads reshape semiconductor demand.

A year of historic layoffs: more than 112,000 tech workers replaced​

Across the industry, more than 112,000 employees have been laid off in 2025 alone—an average of 627 people per day—many of whom were directly replaced by AI systems. What began as isolated adoption has evolved into a sweeping reconfiguration of corporate labor models.

AI adoption accelerates in Russia as well​

Russian corporations are also embracing large-scale automation. Sberbank announced that it will complete a 20% workforce reduction by January 2026, following evaluations by a multi-agent AI system that assessed employee efficiency. Since early 2025, Sberbank has dismissed more than 13,500 employees.

MTS, another major telecom provider, is implementing a two-stage restructuring process that will eliminate 20–25% of its personnel as automated systems take over administrative and operational roles.


Global warnings: AI’s impact on labor markets grows more severe​

Economic institutions and research centers are issuing increasingly urgent warnings about the scale of disruption ahead. The World Economic Forum’s “Future of Jobs Report 2025” projects that AI will displace 92 million jobs by 2030. Furthermore, 40% of employers plan to reduce staff in areas where AI automation can be applied, and 39% of employee skill sets are expected to become obsolete.

A separate survey shows that 37% of companies plan to replace workers with AI by the end of 2026, while 29% have already done so. The trend spans industries and regions and is accelerating rather than slowing down.


Anthropic: half of all entry-level jobs may vanish​

Anthropic CEO Dario Amodei cautioned that AI could eliminate half of all entry-level roles in the coming years. Labor market data supports this claim: job postings targeting workers aged 22–25 in high-risk sectors have fallen by 13% since late 2022, signaling a contraction of opportunities for early-career professionals.

IMF: 60% of jobs in developed countries are vulnerable​

The International Monetary Fund estimates that around 60% of jobs in advanced economies are susceptible to partial or full automation. IMF Managing Director Kristalina Georgieva described the situation as a “tsunami,” emphasizing the potential for widespread economic and social disruption if adaptation strategies lag behind technological growth.

Gartner: management roles will be cut at unprecedented scale​

Gartner forecasts that by 2026, one in five organizations will use AI to eliminate at least half of middle-management positions. As decision-making becomes increasingly automated, layers of corporate hierarchy may collapse, transforming organizational structures across multiple industries.

The era of human-to-AI workforce replacement has begun​

HP’s decision to cut thousands of roles is not an isolated corporate action—it is a clear indicator of a structural shift. AI is no longer augmenting the workforce; it is actively replacing it. The economic rationale is compelling for corporations: faster workflows, lower labor costs, and automated systems that operate without fatigue or error.

For workers, however, the transition raises urgent questions about reskilling, job availability, economic inequality, and society’s preparedness for a world where automation becomes the dominant engine of productivity.

The transformation is already underway, and the next decade will determine how governments, companies, and workers adapt to the most profound technological shift of the 21st century.



Editorial Team - CoinBotLab

Source: CNN - HP Layoffs and AI Strategy

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