Google Expands AI Mode With Ticket and Health Booking Features
Google has introduced new agent-style capabilities in its AI Mode, allowing users to book event tickets and schedule wellness appointments through natural-language prompts. The upgrade transforms the company’s AI assistant from a passive search tool into an active service agent capable of completing real-world tasks.
From answers to actions
According to ForkLog, the latest AI Mode update gives users the ability to make reservations and purchases directly through conversational requests. For example, a user can now type: “Find me two cheap tickets to the upcoming Shaboozey concert — preferably standing.”
The system then performs a live search across multiple booking platforms, compiles a shortlist of options, and redirects the user to complete the payment on the selected site. In the future, Google plans to add one-click confirmations without leaving the AI Mode interface.
AI Mode as a personal agent
The addition of booking capabilities marks a significant shift in Google’s product philosophy. AI Mode is evolving into a fully fledged assistant capable of handling personalized tasks such as event planning, restaurant reservations, or wellness scheduling.
The company’s engineers emphasize that the assistant acts “on behalf of the user,” accessing real-time data but maintaining transparency by presenting all results before execution. This design aims to balance automation with user control.
Implications for everyday use
The update positions Google as a competitor to specialized AI agents from OpenAI, Microsoft, and Perplexity that are integrating transactional capabilities. Analysts see the move as part of Google’s strategy to keep users within its ecosystem and expand monetization through integrated services.
For consumers, the feature simplifies daily routines — from booking concert tickets to scheduling health treatments — without needing to manually browse multiple websites.
Data and privacy considerations
Despite the convenience, privacy advocates express concern over how much personal information such systems must process. Ticket purchases and health appointments involve sensitive data, making transparency and consent critical. Google states that AI Mode operates under the same data-handling standards as its main search services and provides clear consent prompts before performing external actions.
Future outlook
The launch of real-world booking features in AI Mode underscores the industry’s rapid shift from informational AI to practical automation. As AI agents take on more human-like roles, the distinction between search engines and personal digital assistants will continue to blur — reshaping how users interact with the internet itself.
Editorial Team — CoinBotLab